The Local Loyalty Loop: Turning First‑Time Buyers into Lifelong Advocates
Building a local brand that keeps customers coming back is more than transactional, it is about cultivating trust, community and emotional connection. Loyalty is built over time, and with the right strategies even first time buyers can become lifelong fans who not only return but also recommend your business to others. Why Loyalty Matters According to Queue it, 65% of a company’s revenue comes from repeat business, and existing customers are 60 to 70% more